In-store prices may vary.For Express Delivery (around 60 minutes)- *Fees Apply. Click icon below
How do I place an order?
It is very simple, quick and easy.
Why should I create an account?
If you create an account, you can shop next time without entering all personal and shipping details again. You can also have your list of frequently ordered items and hence can easily repeat them. Customers with account can also get details of our specials and promotions instantly.
Is it safe to order from our website?
Yes it is very safe. All account and checkout information is transmitted through a secure (https) connection. Our https servers are secured with SSL certificates that prevent a “phishing” site to disguise as www.iqbalfoods.ca so when you are using our website, you are totally secure and are communicating only to our website.
As far as payment information, your credit card information is handled by TD Canada through their encrypted protocol and hence no financial information is stored in our website. TD conforms to all PCIDSS- PCI Data Security Standards and is regularly audited for the same. They have secure payment profiling that prevents any PCI fraud.
What is the delivery condition?
We try to delivery within 1-3 business days. For locations that are more than 30 Kms. we will try to deliver once or twice a week. We process your order only on the day of delivery. We work our best to reach (all fresh meat, produce, frozen and grocery) your doorstep with high quality so that it as fresh as when it was packed.
What are the types of payments do you accept?
We accept all types of Visa and MasterCard- Credit and Debit.
Can I pay when I receive my order?
You cannot pay when you receive. You need to pay at the time of checkout.
Can I place order and pick-up?
Yes you can place your order online and pick-up from our Thorncliffe store. Our customer service rep will contact you with pick-up time and date. We have 3 designated parking spots near the entrance so that you can park there and call our phone Direct line: +1 (416) 467-9996 Or Store Line: +1 (416) 467-0177 The customer rep will guide you about pick-up.
Can I modify or cancel the order?
You need to call our customer service number Direct line: +1 (416) 467-9996 Or Store Line: +1 (416) 467-0177 and speak to customer rep about the same. You can also e-mail [email protected]. If your order was already processed, then the customer rep will let you know. Your order will not be automatically modified/ cancelled.
Why cannot I add a product to my cart when it is shown in website?
This is due to the product not in stock or available in-store only.
Why do I get less weight for meat than what I paid for?
The net weight of meat varies from 0-20% from the gross weight due to loss of fat or cleaning or cutting.
Is there a minimum order for meat?
For most meat, you can order by pound. For some, you have to order by weight as the minimum weight is not one pound.